Setup Inbound Campaign for Vicidial
Setting up inbound campaign can be difficult task. Route incoming calls to the right agent is very important for any inbound contact center. Following step will explain you who to…
Cisco Call Manager Call Center Setup with VICIDIAL
Cisco CallManager is Cisco property VOIP based IP PBX. In addition to setup call center, you need Cisco Contact Center solution. As a result, your overall cost will increase. If…
Microsoft Skype for Business (Lync) with Asterisk as Mediation Server
Asterisk is open source telephony platform. It can be use as fully functional private branch exchange (PBX). In addition Asterisk can be used as Voicemail Server, Session Border Controller (SBC),…